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Get help through a support ticketAccount settings and secure accessProfile uploads and account deletionFair play and bug reportingCommunity conduct and moderationResponsibility in player-to-player tradingCurrent rules and official linksGet help through a support ticket
Use the in-game Ticket section for technical issues, purchase-delivery questions and rule violations. Include your username, the time of the event, transaction details and clear steps describing the issue.
Messages have a 1,000-character limit. Up to five unanswered messages and short-term sending limits apply. Do not include passwords, card details or other people's private information.
Account settings and secure access
Manage language, appearance and profile preferences in settings. Changing your username costs 399 diamonds. You may add Instagram, Telegram and a short profile-wall message; these are visible to other players. If you forget your password, use password recovery through your registered email and choose a strong password that you do not reuse elsewhere.
A new session may end an older one, and a new tab may make the previous game tab inactive. Prefer separate personal accounts instead of sharing access to one account.
Profile uploads and account deletion
Avatar and cover uploads accept JPEG, PNG or WebP files up to 2 MB, with additional image-dimension and content checks. Changing either an avatar or a cover costs five diamonds, with a 15-minute avatar cooldown and a 60-minute cover cooldown.
Delete My Account is available in settings. Deletion may permanently remove progress; read the consequences shown on the confirmation screen and the current privacy notice before proceeding.
Fair play and bug reporting
A player may manage up to three accounts, but this does not permit resource-feeding networks or coordinated transactions that distort the economy. Bots, autoclickers, macros and unauthorized automation are prohibited.
If you find an exploit, stop using it and do not transfer its proceeds to another account. Report the time and reproduction steps through a ticket. A shared IP address or a single complaint alone is not definitive proof of a violation.
Community conduct and moderation
Abuse, threats, harassment, discrimination, spam, disclosure of personal data, fraud and malicious links are prohibited. Rules apply to chat, private messages, profiles, company and association names, notices, articles and images.
Depending on the violation, moderation may remove content, mute communication or restrict an account temporarily or permanently. VIP membership does not grant an exemption. Respectful criticism and good-faith appeals are not violations by themselves; appeals can be submitted through support.
Responsibility in player-to-player trading
Management does not broker or guarantee trades between players. Report suspected fraud with transaction records and evidence; confirmed fraud may lead to penalties for the responsible player, but lost in-game assets are not reimbursed.
Game money, diamonds, bank numbers and earnings are virtual. They do not promise real-world income and cannot be cashed out. Player-to-player real-money trading outside official game mechanisms is prohibited.
Current rules and official links
This guide explains the game systems; the current terms, privacy notice and complete game rules are available on their in-game pages. Check the displayed price, duration and contents before making a purchase.
Follow the community through @enfesgames on Instagram and tradecapitalism on Telegram. The company website is enfessoft.com. Use the game's Ticket channel for account-specific assistance.